Privacy Policy

NDI takes your privacy seriously. This privacy policy explains how we collect information and what we do with it.

In this policy “NDI”, “we” and “our” means NDI Insurance & Reinsurance Brokers Ltd, Registered Office: 9th Floor, Norfolk Tower, 48-52 Surrey Street, Norwich, NR1 3PA (registered company number 04347504). For the purposes of the Data Protection Act 1998 (the Act), the Data Controller is NDI.

What data do we collect?

When you submit an enquiry to NDI we may ask you to submit information
such as your name, e-mail address, postal address and telephone
number. You are under no obligation to provide such information. However, if
you should choose to withhold requested information, we may not be able to
respond to your request or provide certain services, advice or guidance.

How is the information used?

NDI will use the information you provide to:
• identify visitors to our website;
• improve the content of our web page;
• carry out research on customer demographics, interests and behaviour; and
• send you information we think you may find useful including information about
new products and services, where you have consented to be contacted for
such purposes.

We may also use your data, or permit selected third parties to use your data,
to provide you with information about services which may be of interest to you
and we or they may contact you about these by telephone, email or post
provided always that you have consented to be contacted for such purposes.

How and where is the information shared?

NDI may disclose your personal information to any member of our group
companies.

We may disclose your personal information to third parties in the following
circumstances:

• aggregate statistics about site visitors and customers may be disclosed in
order to describe services to prospective partners, advertisers and other
reputable third parties and for other lawful purposes, but these statistics will
include no personally identifying information
• in the event that we sell or buy any business or assets we may disclose your
personal data to the prospective seller or buyer of such business or assets
• if NDI or substantially all of its assets are acquired by a third party and is
included in the transferred assets
• if required to do so by applicable law or any legal obligation, or in order to
enforce or apply our terms of use and other agreements; or if it believes that
such action is necessary to protect and defend the rights, property or personal
safety of NDI, the website or its visitors.

Security

NDI considers the security of all personally identifiable information associated
with its customers of paramount importance. NDI confirm it will take all
reasonable steps to ensure that any personal data that you provide is kept
secure. Although we endeavour to protect your personal data, because of the
nature of the Internet, we cannot guarantee the security of your data if
transmitted to our website and any inward transmission of data is carried out
at your own risk. Once we have received your information, we have security
measures in place to attempt to protect against the loss, misuse and alteration
of customer data under our control. In addition, we review our security and
privacy policies to ensure they are fit for purpose and make any necessary
alterations. In addition, only authorised personnel have access to user
information. While we cannot ensure or guarantee that loss, misuse or
alteration of data will not occur, we use all reasonable efforts to prevent this.

IP addresses

We may collect information about your computer, including, where available,
your IP address, operating system and browser type, for system
administration and to report aggregate information to prospective partners,
advertisers and other reputable third parties and for other lawful purposes.
This is statistical data about our users’ browsing actions and patterns, and
does not identify any individual.

Use of cookies

Cookies are pieces of information that a website transfers to your hard drive
for record keeping purposes. Cookies can make the Internet more useful to
you because they contain information about your preferences on particular
websites, which allows website owners to provide more useful features for
their users. Most web browsers automatically accept cookies, but if you prefer,
you can change your browser to prevent that. However, you may not be able
to access parts of the website if you do so. Cookies are specific to the server
that created them and cannot be accessed by other servers, which means
they cannot be used to track your movements around the web. Although they
do identify a user’s computer, cookies do not personally identify users and
passwords and credit card information are not stored in cookies.
We do not currently use cookies.

Where is the information stored?

Information which you submit to NDI is securely stored in a location in the
United Kingdom. This is necessary in order to process the information and to
send you the information you have requested. Information submitted by you
may be transferred by us to our other offices and to other reputable third party
organisations, which may be situated outside the European Economic Area,
including to countries that do not have data protection laws. By submitting
your personal data, you agree to this transfer, storing or processing.

Your rights

NDI is committed to delivering the rights that the Data Protection Act 1998 and
Privacy and Electronic Communications Regulations provide to individuals.
Amongst these are:

• the right to object to your personal information being used for direct marketing.
We will give you the ability to object to this, and where required we will ensure
we obtain your consent before undertaking any direct marketing activity. You
can exercise your right to prevent such processing by completing certain
boxes on the forms we use to collect your data. You can also exercise the
right at any time by contacting us at the address set out below
• the right to request a copy of the personal information NDI holds about
you. To do this, please write to us with full details of what you require
enclosing a cheque or postal order for £10 payable to NDI Insurance &
Reinsurance Brokers Limited, at the following address:

Data Protection Officer
NDI Insurance & Reinsurance Brokers Ltd
9th Floor, Norfolk Tower,
48-52 Surrey Street
Norwich
NR1 3PA

Errors and omissions

If you believe that there may be an error in any of the information that you
have provided to NDI, please email:info@ndiinsurance.co.uk. We undertake
to review your records as soon as possible.

Third party rights

Our site may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy policies and
that we do not accept any responsibility or liability for these policies. Please
check these policies before you submit any personal data to these websites.
NDI do not accept responsibility for the privacy policies or the content of such
other sites.

Your acceptance of these terms

By using this site, you consent to the collection and use of this information by
NDI and to the NDI privacy policy. If we change our privacy policy in any way,
we will post these changes on this page.

Please e-mail any questions, concerns, comments complaints you have about
this privacy policy to chris@ndiinsurance.co.uk or write to us at:

NDI Insurance & Reinsurance Brokers Ltd
9th Floor, Norfolk Tower,
48-52 Surrey Street
Norwich
NR1 3PA

How can we help?

To discuss your business needs with NDI Insurance please call us on: